Shopping Guide – Jannatul

Welcome to Jannatul! Follow these simple steps to enjoy a smooth and secure shopping experience.

1. Browse Products

• Explore our wide range of categories: Pharmaceuticals, Cosmetics, and Clothing.

• Use filters or the search bar to find specific items.

2. Select Your Item

• Click on a product to view details, ingredients (for pharmaceuticals/cosmetics), sizes, and price.

• Choose quantity or size (if applicable) and click “Add to Cart”.

3. Review Your Cart

• Click the Cart icon at the top right of the page.

• Review your selected items and click “Proceed to Checkout” when ready.

4. Checkout

• Sign in to your account or continue as a guest.

• Enter your shipping address, contact details, and choose your delivery method.

5. Make Payment

• Select a payment method: credit/debit card, mobile banking, bKash/Nagad, or cash on delivery (if available).

• Complete your payment securely.

6. Order Confirmation

• After successful payment, you’ll receive an order confirmation email with a unique Order ID.

• Keep this email for tracking and future reference.

7. Shipping & Delivery

• Orders are usually processed within 24–48 hours.

• Standard delivery takes 3–7 business days, depending on your location.

8. Track Your Order

• Use the “Track Order” feature or check your email for real-time updates on your delivery status.

9. Returns & Support

• Not satisfied? Check our Return Policy to see if your item is eligible.

• Need help? Contact our Customer Support Team via email or phone.